Remote Front Desk Receptionist / Virtual Receptionist (Full-Time)

Job Overview

Majestic Mold and Tool, Inc. is seeking a professional and customer-focused Remote Front Desk Receptionist (Virtual Receptionist) to manage front desk responsibilities in a fully remote environment.

In this role, you will be the first point of contact for callers, clients, and partners, handling incoming communications, scheduling, and administrative coordination. This is ideal for someone with strong communication skills, a positive attitude, and the ability to stay organized while working from home.

What You’ll Do

Answer and manage incoming phone calls using a virtual phone system

Respond to emails and online inquiries in a timely and professional manner

Schedule appointments, meetings, and manage calendars

Route calls and messages to the appropriate departments

Maintain accurate records of calls, messages, and client interactions

Assist with data entry, document organization, and administrative tasks

Provide excellent customer service and represent the company professionally

Support internal teams with coordination and communication tasks

Ensure all communications are handled efficiently and courteously

What We’re Looking For

Experience as a Receptionist, Virtual Assistant, Customer Service Representative, or similar role

Strong verbal and written communication skills

Professional phone etiquette and customer service mindset

Ability to multitask and stay organized in a remote environment

Basic computer skills (Microsoft Office or Google Workspace)

Comfortable using communication tools (Zoom, Microsoft Teams, Slack, etc.)

Reliable internet connection and a quiet workspace

Nice to Have (Not Required)

Experience with virtual phone systems or call handling software

Background in manufacturing or B2B environments

Experience with CRM systems or scheduling tools

Why You’ll Love This Role

Competitive pay based on experience

100% remote (work from home)

Flexible and supportive work environment

Opportunities for growth and advancement

Paid time off (PTO) and company holidays

Ongoing training and support

Why Join Majestic Mold and Tool, Inc.?

We are a growing company that values professionalism, communication, and efficiency. As a Remote Front Desk Receptionist, you will play a key role in maintaining strong communication with clients and supporting our daily operations—all from the comfort of your home.