Sr Crew Manager, Inflight

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job A Sr.

Inflight

Mgr. must ensure a safe, high performing operation by leading, engaging, and having high visibility with front-line team members. You will be supporting flight attendants by creating a safe, reliable operation while delivering an exceptional customer experience Must be energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership and helping to achieve station and departmental goals. Supports flight attendants in the operation and at the gate to ensure they have the tools needed for flight while delivering an on-time departure.

Manages, engages, and recognizes flight attendants in the operation and communicates company and departmental initiatives, metrics, and goals. This job is a member of the Inflight team within the Customer Experience group.

What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Local subject matter expert in departmental policies, procedures, regulations, and knowledge of the APFA collective bargaining agreement.

Escalation point-of-contact for Flight attendants in base for support, to address concerns, and resolve issues Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Promote effective communication among departments to engage our team to work together to achieve common goals in the operation. Participate in working groups and planning activities to solve problems and support goals and initiatives Represents Inflight at various station meetings Onboards, mentors, and support new Inflight Ops team members to set them up for success.

Project

Manager for new hire program and/or other ad hoc projects as assigned. Supports and backs up base leader. as needed including participating in leader on call rotations. Coordinate terminal assignments for Inflight team members to dynamically support key flights at gates All you'll need for success Minimum Qualifications- Education